corbincaldwell.me

Corbin Caldwell

Software automation engineer, bootstrap traveler, nature, parks, and aesthetics enjoyer

Hey, I'm Corbin! I just moved from Utah to Portland for a change of scenery. Big appreciator of wandering around the city, checking out new shops and cafes, and going to vibey nature spots.

Currently
Leading US Enterprise Support at ElevenLabs
Based in
Portland, Oregon
Corbin smiling on a balcony above a city street lined with brick buildings
We made it to Portland!

Interests

Bouldering, yoga, exploring shops and cafes, linguistics, science and research, hiking, reading, plus:

  • Auramaxxing?

    Being dramatic in front of the Roman Forum in May.
    Corbin sitting on a wooden bench at an ice rink, wearing hockey skates
    Suited up and ready for the rink in Southern Utah.
    Corbin giving a thumbs-up on a ledge high above a misty valley in Vietnam
    Vietnam, last November — trying unsuccessfully to impress the ladies.
  • Meowma, a black and white cat, lying on a leather armchair by a window Corbin relaxing on a sofa with Meowma tucked behind his shoulder Corbin smiling beside Meowma, who is resting on a sofa cushion

    At home

    Meowma!

    Meowma is the rat in my chef's hat, but wireless. I will not expand on this

  • Corbin smiling in front of the Trevi Fountain in Rome Corbin standing beneath a tall brick archway among ancient ruins

    Travel

    Rome

    Rome: the Trevi Fountain and the Roman Forum. Is Italy a basic travel destination? Yes. Is it my favorite country I've been to? 100 percent.

Background

Spanish to cybersecurity to AI?

Studied
Spanish, then software dev
Speaks
English, Spanish, three phrases in Albanian
Countries visited
9

My first degree was a Bachelor's in Spanish, with a minor in English. I loved the process of learning the language and using it when I traveled.

After graduating, I moved to Mexico for a year, moved back to the US with 60 dollars to my name. I delivered medical equipment for hospice patients to pay my way through an IT and Cybersecurity program. Got some nice certs and knowledge, then started working in tech support: I fixed internet connections at an Internet company, then fixed phones software at a company called Mango Voice.

Moving on up!

In June 2025 I joined an AI audio research company called ElevenLabs, where I now lead the US Enterprise Support team. I make sure big customers get their problems fixed fast. In the meantime, I am finishing my Master's in Software Development.

Side projects I'm proud of! KbDrop, a knowledge retrieval platform; Daili, an offline-first budgeting app on the Play Store; and ParetoNet, a tool for comparing language models on cost, speed and intelligence.

Family

Corbin raising a coffee mug beside his sister in a Waffle House booth
Peak life moment at a southern Waffle House with my sister.
Corbin standing arm in arm with his three siblings
With my siblings.

Projects

Where all my free time goes:

  • kbdrop.io

    The KbDrop home page: a dark page headed 'Get split-second, source-cited answers from your docs' above a pixel-art landscape, with a box for adding files and websites

    KbDrop

    A knowledge retrieval platform. Drop in docs, websites, code and email, and get fast answers with the sources cited.

  • daili.info

    The Daili home page: the headline 'Know what's left today.' beside a phone showing the day's remaining budget and a list of purchases

    Daili

    An offline-first budgeting app for Android that turns a monthly budget into a daily allowance, with on-device receipt scanning and voice entry.

  • paretonet.dev

    The ParetoNet home page: a 3D scatter chart of language models plotted by intelligence, cost and speed, beside a ranked table of models

    ParetoNet

    A live view of which language models lead on intelligence, cost and speed at once.

Career & Education

US Support Team Lead, AI automation engineering, SaaS operations, and AI research.

Career

  1. Jun 2025 – Present

    AI Support Engineer & US Enterprise Support Shift Lead

    ElevenLabs

    Leads the US Enterprise Support team, resolving urgent tickets for multimillion-dollar clients and building internal tooling for complex tickets and large-scale incidents.

  2. May 2024 – Jun 2025

    Tier I / Tier II Support Specialist

    Mango Voice

    Worked with IT professionals, end users and enterprise partners to resolve technical issues, using methodical troubleshooting and packet capture analysis.

Corbin with two coworkers in front of thatched umbrellas and palm trees
With my work colleagues at the Mexico Offsite.
Corbin taking a mirror photo in a dark suit jacket
Suited up.

Education

  1. Dec 2026

    Master of Software Development

    Utah Tech University

  2. Aug 2024

    Information Technology and Cybersecurity

    Dixie Technical College

  3. May 2022

    Bachelor of Arts in Spanish, English minor

    Utah Tech University

Certifications

  • CCNA
  • CompTIA Network+
  • CompTIA Security+

Download the full résumé (PDF)